Joanna Geraghty on JetBlue’s coronavirus response



English transcript: http://weblog.jetblue.com/englishtranscript/
Spanish transcript: http://weblog.jetblue.com/spanishtranscript/
Be taught extra about how JetBlue is responding to coronavirus: http://weblog.jetblue.com/coronavirus/

We’re sharing this private message from JetBlue’s President and Chief Working Officer, Joanna Geraghty. On this video, she talks about how JetBlue is caring for our clients and crewmembers within the face of the coronavirus pandemic. She additionally shares some schedule adjustments and our enhanced coronavirus security precautions.

Protecting you and our crewmembers protected.
Security is our first precedence at JetBlue, and we now have labored diligently with the consultants to ensure we’re doing our half to sluggish the unfold of coronavirus. For enhanced safety, you will note our crewmembers sporting medical-grade gloves in your security and theirs. We’re additionally briefly limiting inflight meals and beverage service to reduce touchpoints. Under you’ll find info on all of what we’re doing in addition to extra about HEPA filter know-how aboard all our plane.

Decreasing our flying to mirror demand.
Primarily based on the coronavirus pandemic, we’re seeing fewer bookings, and in an effort to keep up a degree of much-needed air service for important journey, we might be adjusting our flight schedules within the coming months. Primarily based on current overseas authorities restrictions and normal demand, we should streamline our operation, however we promise to proceed to offer our legendary customer support.

Is my flight cancelled?
As we work to consolidate flights and repair, we’re doing the whole lot we will to reduce impression to our clients’ journey plans and supply as a lot discover as potential. Over the approaching weeks, clients with flight itineraries that have to be adjusted might be contacted by JetBlue by way of e mail. Our self-service choices will enable clients to just accept an alternate itinerary or cancel their itinerary and rebook.

Thanks.
On behalf of everybody at JetBlue, we want to thank our clients for his or her loyalty and understanding throughout this unprecedented time. We are going to proceed to maintain you knowledgeable right here on our weblog because the state of affairs evolves and stay up for welcoming you each time you might be able to journey with JetBlue.

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